Privacy Policy
Tulsi Ceramics respects your privacy. This policy explains how we collect, use and share personal information when you visit https://tulsiceramics.in/, contact us or purchase our products.
Information We Collect
Depending on how you use our website, we may collect:
Your name, phone number and email address.
Billing and delivery addresses.
Order details, enquiries and customer support messages.
Business name and GST details, where provided for invoicing.
Technical information such as your IP address, browser type and website activity.
Payment status and transaction references received from payment providers.
Payment information is handled according to the payment method you select and the relevant provider’s privacy policy. Please do not send card details, passwords or payment PINs by email.
How We Use Your Information
We use your information to process orders, arrange deliveries, issue invoices, respond to enquiries and provide customer support. We may also use it to maintain website security, prevent fraud and meet applicable accounting and legal obligations.
Where you choose to receive promotional communications, we may send product updates and offers. You can unsubscribe or contact us to stop receiving them.
Sharing Your Information
We may share necessary information with delivery partners, payment providers, website service providers and professional advisers to fulfil the purposes described above.
We may also disclose information when required by law or to address fraud, security incidents or legal claims.
Cookies
Our website may use cookies to maintain your shopping cart, support account access and remember preferences.
You can manage cookies through your browser settings. Disabling essential cookies may affect some website features.
Data Retention and Security
We retain information for as long as reasonably necessary to fulfil the purposes described in this policy, resolve disputes and meet applicable recordkeeping obligations.
We take reasonable measures to protect personal information. However, no website or electronic transmission can be guaranteed completely secure.
Your Privacy Requests
You can contact us to request access to or correction of your personal information, request deletion, withdraw consent where relevant or raise a privacy concern. We will handle requests in accordance with applicable law. Some records may need to be retained for legal or accounting purposes.
Third-Party Links
Our website may link to external websites or services. Their privacy practices are governed by their own policies.
Policy Updates
We may update this policy when our practices change. The revised version will be published on this page with an updated date.
Contact Us
Tulsi Ceramics
Phone: +91 7600423494
Email: Tulsiceramics02@gmail.com
Address: F Line, New Block No-67, Shivshakti Campus, Kosmada, Kamrej, Surat, Gujarat, 395013, India.